PT

Pari T. one year ago • From Google

Rating

Bad

Traumatic dental experience for 5-year-old

I recently took my 5-year-old son to this dental practice following a referral from our regular dentist for a root canal. However, the experience was far from satisfactory. Upon arrival, the team abruptly changed course and opted for tooth extraction instead. The appointment dragged on for an excruciating hour and a half, during which the dentist struggled to properly anesthetize my child's infected tooth. Despite multiple attempts and several ampoules, the tooth remained sensitive. The dentist's inability to successfully numb the area or extract the tooth was alarming, especially considering how quickly baby teeth typically come out. My poor son was trembling in pain and distress, eventually pushing away the dentist's hands and fleeing towards the door. Rather than acknowledging her shortcomings, the dentist attempted to shift blame onto my child and me for being anxious. She insisted that my son should remain in the chair, dismissing our suggestion to let him calm down in another seat. Her lack of empathy and professional competence was truly disappointing. Based on this harrowing experience, I cannot in good conscience recommend this practice for pediatric dental care. If your child requires specialized treatment, I strongly advise seeking alternatives, even if referred here by your regular dentist.

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