TM

T M. 10 months ago • From Google

Rating

Bad

Triage form nightmare killed my patience

The service is utterly abysmal. The initial triage questionnaire is excessively complex, riddled with irrelevant and numerous questions that consume an unreasonable amount of time to complete. I've previously endured an illness simply to avoid dealing with this form. The physicians are equally disappointing, displaying minimal genuine interest in patient care. Their primary objective appears to be rushing through consultations, completely disregarding patient health and comfort. Even securing an appointment is a herculean task after navigating the convoluted triage process, with frequent text messages explaining why no appointment can be scheduled. It genuinely seems the entire system is deliberately designed to transform even the most straightforward medical request into an exhausting, drawn-out ordeal.

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