Riverside Surgery

The front desk staff are hostile and obstruct medical treatment, consistently challenging and contradicting the surgical consultants' recommendations. Securing an appointment for your child is..

Longtime medical providers for my entire family. Wonderful team members and personnel! :)

Excellent medical staff. While scheduling might require some persistence, you can typically secure a same-day consultation if the situation is urgent.

Securing a phone consultation is challenging, with wait times consistently exceeding 10 minutes before your call is even picked up.

Refused to provide a prescription for my son's weight loss medication. Despite weighing 180 kilos, they claimed Wirral won't authorize mounjaro. Complete deception - now I'm forced to seek..

The medical practice operates smoothly without any significant issues. Dr Hastings has provided outstanding care for both my spouse and me. We're not frequent visitors, typically just stopping by..

The general practitioner never reaches out to patients, and the medical practice is far from hospitable or welcoming.

I've been a patient at Riverside surgery for almost three years, and scheduling appointments has always been smooth. Dr. Matthew Gentle is compassionate and supportive. These physicians are..

Scheduling a consultation proved challenging (online booking isn't accessible to everyone, and the 8am time slot is inconvenient, plus the system seems overwhelmed) yet the physician was attentive..

Exceptional support when it mattered most

What an absolutely outstanding medical procedure! The entire team demonstrates exceptional qualities - they're incredibly supportive, understanding, compassionate, and highly skilled. Unlike many..

Completely appalling treatment by the front desk staff, completely disregarding patients' needs. I tragically lost my grandmother due to their incompetence and negligence. I will definitely be..

I'm constantly struggling to secure a medical consultation, and we're consistently redirected elsewhere because our health concerns aren't deemed urgent enough. It's incredibly aggravating to reach..

After changing my healthcare provider to this medical practice, I've encountered two frustrating instances of administrative disorganization. 1) I requested a prescription, and they confirmed I..

Consistently top-notch attention and support from all personnel, just as I've come to expect.

Utterly appalling medical service. I've recently started using their new PATCHS system for submitting healthcare requests meant to be evaluated by a doctor. However, each time, a receptionist merely..

The employees are welcoming and it's clear they genuinely prioritize patient well-being.

I've recently started with this medical practice and it's actually quite decent, especially now that I can manage my own prescriptions. Previously, when I was using Boots pharmacy across the bridge,..

I transitioned to this medical practice after my previous clinic, Greenway, merged with St Caths. The previous doctors and administrative team were completely ineffective. Since switching to..

Excellent physicians and personnel. Extremely supportive and accommodating.