The Allum Medical Centre
PA
Peter A. 2 years ago • From Google
Excellent
I've been a patient at this medical practice for quite some time. Initially, the service was top-notch, but gradually it deteriorated. Scheduling appointments became a challenging experience. Telephone-only consultations were inadequate, and the reception staff often came across as curt and unhelpful. However, recently the practice appears to have made significant improvements. They've streamlined their operations, making the entire process much more efficient and accessible. Phone communication has become smoother, and the reception staff have been notably more pleasant and supportive during my recent interactions. I'm now able to have in-person consultations with Dr. Jasvinder Chana, who provides exceptional medical care. Similarly, Siyeda, who manages the hypertension clinic, has been equally impressive. An added convenience is that blood tests are now conducted on-site, eliminating the need to travel to Langthorne. Henna, the phlebotomist, is so skilled that even someone like me, who is terrified of needles, finds the experience painless. As I mentioned, they seem to have genuinely transformed their approach. My recent appointments have been remarkably positive, and I'm hopeful this improvement will continue.
Julia N.