Bewick Road Surgery

The receptionist's manner can seem quite blunt and may come across as unfriendly. There appeared to be insufficient support for those with caring responsibilities.

I can genuinely say this is the best medical practice by far. The reception team are absolutely lovely, so kind and very polite and understanding. They have been wonderful with my child, providing..

I have been a patient at this practice for many decades and would not consider going elsewhere. The reception staff consistently make genuine efforts to accommodate appointment requests, the..

I have been attending this medical practice for my entire life, and I'm now in my forties. The staff members are consistently courteous and make genuine efforts to assist patients whenever possible...

Excellent practice - the clinicians are all so caring and genuine. The reception staff are so friendly and polite, and will cater to your requests as best they can. They often have medical students..

The clinician demonstrated genuine kindness and professionalism, taking time to understand my concerns and offering thoughtful guidance based on their expertise. Although I was initially hesitant to..

This practice fell short of my expectations. The front desk staff were unwelcoming and unhelpful when I sought assistance. I requested to speak with a member of management, but unfortunately..

The practice is difficult to reach by telephone and there have been issues with lost samples requiring repeat submissions. I question whether the service meets expected standards.

Honestly, this was the worst experience I've had. I called to register after moving house, as I was no longer with my previous practice, and wanted to join this surgery like my housemate. I booked..

The receptionist provided excellent assistance. The reception area was peaceful during the mid-afternoon period.

Excellent service with both experienced and newer members of the clinical team who appear to be gaining experience. 😊

An excellent surgery with a warm, supportive and approachable staff.

The medical staff seemed disinterested in addressing my health concerns and appeared focused on keeping appointments brief. The manner was quite abrupt, and it felt like only a single issue could be..

Having relocated several times throughout my life, I have experienced care at multiple medical practices with differing results regarding my ongoing health concerns. I must say this is certainly the..

I have been a patient at this practice for quite some time.

I have been a patient at this practice for over two decades. While the clinical staff are excellent, I found the demeanor of a newer member of the reception team to be quite disappointing.

The reception team consistently demonstrates politeness when handling telephone enquiries and maintains excellent communication standards throughout. The clinical staff are equally impressive,..

We have been attending this practice for a considerable period. The entire team demonstrates genuine dedication to looking after patients. During challenging times and periods of transition, their..

I would rate this surgery a perfect 10 out of 10. The staff here are genuinely kind and caring individuals ⭐️⭐️⭐️⭐️⭐️👍

Frustrated with the service at this practice. I contacted the surgery on a Friday requesting two items and was informed they would be prepared by Monday. When I returned on Tuesday, only one item..