Plas Menai Surgery
LS
Lisa S. 9 months ago • From Google
Bad
My 18-year-old son traveled from his grandmother's residence experiencing chest tightness, which subsequently escalated into a full asthma attack. When he approached the receptionist at 8am, his simple request was to see a medical professional and obtain an inhaler. However, he was dismissively told that an appointment was necessary and advised to go to the Emergency Department instead. By the time he reached YG hospital, his breathing was severely compromised, and they immediately placed him on oxygen and administered the inhaler. Had the staff at Plas Menai Surgery provided him with the inhaler when he first requested it, this entire distressing situation could have been avoided. The treatment was completely unacceptable and resulted in a deeply traumatic experience for my son.
Carolyn W.