HR

Hugh R. 2 years ago • From Google

Rating

Bad

Unacceptable delay in processing death notification

I am dealing with the Bupa Care Home located on Hatherley Road in Sidcup. Last Tuesday, a physician from their facility confirmed my wife's passing. Subsequently, on Friday, an employee named Louise contacted me to express regret for the delay in submitting the required documentation to the Registrar's office, assuring me it would be processed that day. However, no action has been taken. I consider this conduct deeply inconsiderate, both toward my late wife and our grieving family. We are unable to move forward with funeral arrangements due to the organization's apparent lack of urgency and apparent administrative negligence.

Other reviews for Sidcup Medical Centre