TB

Tatiana B. 3 years ago • From Google

Rating

Bad

Unacceptable medical service for urgent child care

Absolutely dreadful! The most appalling customer service I've ever encountered! I was unable to schedule an appointment for my child over two consecutive days - we sought guidance at Boots, contacted 111, and everyone agreed he requires antibiotics, but only a GP can prescribe them. Yet they're completely booked solid at 8:17 AM? Seriously?! I attempted to call them starting at 7:59 AM and hit a complete roadblock.

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