Elm House Surgery

The earliest slot for an appointment is a staggering 2.5 weeks away. As many have noted, their digital platform for Animal Health is completely dysfunctional, seemingly engineered to discourage..

Might I politely recommend that the practice manager actually attempt to contact the surgery and assess whether the current level of service meets acceptable standards?

The front desk staff I encountered seemed completely disengaged from their professional role. Their communication was curt, abrupt, and came across as overly confrontational. This approach..

Completely useless service. Before I could even describe my medical concern, I was abruptly informed no appointments were available. Instead of seeing a proper doctor, I was directed to a non-GP..

I've been a patient at Elm House Surgery since 1974, and despite changes in medical staff over the decades, the quality of care has remained consistently outstanding. The physicians here are..

I attempted to sign up with Cator Surgery (which has positive feedback) but was inexplicably placed at Elm House (known for negative reviews) without any notification. It has taken me a quarter of a..

Switched to Elm House Surgery recently, and they've been exceptional in managing both my and my spouse's healthcare needs. I want to give special recognition to Dr. Curry and Dr. Tran, who are truly..

Fantastic service and a heartfelt thank you for the incredibly welcoming atmosphere. Dr. Stephen and his team were phenomenal - so caring and supportive 💕

The front desk staff member had the audacity to question my registration at the medical center. If I had fair skin, blonde locks, and blue eyes, she would have never challenged my presence. It felt..

As a Type 1 diabetic, I rely on manually checking my blood glucose levels with a single-use test strip device, alongside insulin injections before meals - these are absolutely critical for my..

Contacting their support is a complete nightmare. Getting hold of a representative seems virtually unattainable, and even if you miraculously connect, you're stuck in a perpetual waiting line that..

Yesterday marked my initial experience with the Anima app, and personally, it exceeded all expectations. I was dealing with an eye problem and a severely twisted ankle, which would have made..

The GPs at this practice repeatedly refused to follow specialist advice under the Shared Care Agreement. They continually came up with different excuses for refusing care, which resulted in a lot of..

My partner reached out seeking critical assistance about a depleted emergency inhaler, and the receptionist's response was shockingly unprofessional. The staff member was aggressively dismissive,..

Efficiently structured, convenient scheduling and easy booking options

Elm House surgery's recent system upgrade is a complete disaster! Booking appointments seems impossible, and their website is constantly crashing. It's now incredibly difficult to secure a..

Elm House deserves nothing but commendation. Throughout the past three years of my interactions, I've consistently been satisfied with their service. While I can't specify individual medical..

Barely functional service. Struggled at 9:30am to book an appointment, which required navigating complex two-factor authentication. The process seems impossible for anyone without technical..

Throughout my entire life, I've been associated with Elm House surgery, which previously offered exceptional care. However, the Anima booking system is completely inadequate, making appointment..

Fantastic experience at today's influenza vaccination center. The process was incredibly smooth and hassle-free. Kudos to the entire team for their outstanding work.