SG

Shirin G. 2 years ago • From Google

Rating

Bad

Unacceptable wait time for special needs patient

I arrived at the clinic with my autistic, non-verbal daughter for a scheduled visit, only to endure an excessive wait time exceeding an hour before seeing the physician. Throughout this prolonged delay, my child became increasingly distressed and unable to comprehend the reason for such an extended wait. Given the documented information about her specific challenges, which I have repeatedly communicated, the practice should have implemented appropriate accommodations for children with special needs.

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