BR

Bryn R. 3 years ago • From Google

Rating

Bad

Unacceptable wait time for urgent medical help

My opinion of this medical practice has drastically plummeted after today's experience. Around 9:40 AM, I reached out to inform them that my wife was extremely ill and unable to travel, requesting a doctor's consultation. I was assured a physician would return my call. Unbelievably, a doctor called back SEVEN hours later!! SEVEN HOURS!! While I understand they can be busy, this response time was completely unacceptable. By the time they finally contacted us, my wife's condition had worsened to the point where she was being transported to the hospital via ambulance, with me following behind. This level of medical care is absolutely inadequate!!

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