PW

Phyllis W. 7 years ago • From Google

Rating

Bad

Uncaring doctor destroyed my fragile mental health

After a three-week wait for a critical appointment, I arrived just a minute late. Dr Rooproy, the physician I saw, displayed zero compassion when I entered the surgery visibly distressed and in tears due to severe anxiety. She immediately focused on my tardiness without acknowledging my emotional state. Without reviewing my medical history, she hastily suggested an antidepressant. When I mentioned I was already taking the medication, she casually recommended doubling the dosage without verifying my current prescription or conducting any proper assessment. The appointment felt rushed and only intensified my anxiety, leaving me feeling unheard and unsupported. In my 61 years, I have never encountered a more inadequate medical practice, and the reception staff's lack of interpersonal skills only compounds the overall poor experience. This surgery represents the lowest standard of healthcare I have ever encountered. Mrs Walsh

Other reviews for St John's Surgery