CM

Clive M. 4 years ago • From Google

Rating

Bad

Uncaring medical practice abandoned loyal patient

After a decade of loyalty, the medical practice abruptly terminated my care simply because I relocated just 4 miles away. This left me without access to critical inhalers for my chronic respiratory conditions. The dismissive receptionist blocked my attempts to discuss the matter with the practice manager and never followed through on promised communication. I'm aware that since 2015, regulations have explicitly granted patients the right to select healthcare providers that best meet their needs. I'm further frustrated by their complete lack of support in arranging COVID vaccinations, given my inability to leave home, which has resulted in my remaining unvaccinated. The entire experience has been deeply disappointing and unprofessional.

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