Denmark Road Surgery
JJ
Jenai J. one year ago • From Google
Bad
I've been consistently disregarded, manipulated, and marginalized by this medical practice. I understand the current challenges facing general practitioners, so I won't elaborate on the difficulties of securing an appointment or the impersonal nature of their repetitive triage process. What I will address is the substandard quality of my interactions with this practice. A receptionist suggested I was being overly dramatic when I highlighted significant health changes evident in a blood test. However, upon persistent investigation, I was diagnosed with PCOS - hardly a fabricated drama! This diagnosis has been accompanied by minimal support, no sense of urgency for treatment, and a complete lack of comprehensive care that continues to deteriorate my quality of life. I've not even been granted a meaningful face-to-face consultation beyond a cursory five-minute interaction. The situation is so dire that my counselor, also an NHS professional, was astounded by the minimal support I've received and unexpectedly provided assistance beyond her initial role. She exemplifies the compassionate approach entirely absent from the staff at Denmark surgery. If you're seeking a GP who will genuinely apply their professional expertise to your health, avoid Denmark Road Surgery. You'll find yourself relying solely on internet research for answers. Their dismissive response of "What would you like us to do" reveals their robotic approach - devoid of human empathy and professional responsibility. I'm sharing this experience hoping that potential patients will prioritize their well-being and seek care elsewhere. I wouldn't wish my experience with this practice, or the similar accounts I've read, upon anyone.
Anne P.