Ripple Road Medical Centre
Maria C. one year ago • From Google
Bad
Unexpected removal from patient register
I contacted the medical facility seeking advice regarding a health concern after my previously prescribed medication had been depleted. To my astonishment, I discovered they had intentionally removed me from their patient registry. They offered no justification or clarification, merely instructing me to re-register or seek care elsewhere. Given my health conditions, I find this task exceptionally challenging and unhelpful. The manner in which this information was conveyed left no doubt about its deliberate nature. The staff member's tone was noticeably uncomfortable, lacking any surprise or attempt to investigate potential errors in my details. There were no apologies, no efforts to rectify the situation, and no alternative solutions proposed. Instead, I was met with awkward silences and hurried speech, indicative of highly unprofessional conduct. This approach seems an effortless method to discriminate without providing any additional information or facing repercussions. As an individual with special needs and of a different ethnic background from the staff, I suspect these factors might have influenced their decision, as they have unfortunately been grounds for unprofessional discrimination and harassment in my past experiences. I believe this incident warrants investigation for potential hate crimes and discriminatory practices.
Staff at the front desk seem completely disinterested and indifferent to any customer needs or concerns.
Ripple Road Medical Centre
Paul S.
I received a phone call from the head receptionist yesterday, attempting to modify my appointment from an in-person visit to a phone consultation at a pharmacy for medication. I have critical health..
Ripple Road Medical Centre
Matthew L.
I had a frustrating experience with this medical practice. My phone appointment was scheduled for 10 AM, but they didn't call until 11 AM, causing me to miss it. Instead of proactively rebooking,..
Ripple Road Medical Centre
Felix S.
I experienced significant disappointment with the establishment's service. The personnel exhibited a lack of professionalism, and their communication was notably curt and unwelcoming. Moreover, the..
Ripple Road Medical Centre
Usman S.
Zero customer service responsiveness. Every single time I try to reach someone, I'm met with complete silence. It's incredibly frustrating when you need help and there's absolutely no one available..
Ripple Road Medical Centre
Ali B.
The practice demonstrates exceptional efficiency in scheduling, providing swift access to appointments. Their team exhibits a warm and welcoming demeanor, coupled with a highly attentive approach to..
Ripple Road Medical Centre
Lavinia E.
Completely Inaccurate Medical Assessment 👎👎👎
Ripple Road Medical Centre
Joy B.
I've recently joined this medical practice, and the phone experience has been frustrating. Whenever I call, I'm left waiting on hold for more than half an hour, and when someone eventually answers,..
Ripple Road Medical Centre
Maria C.
I contacted the medical facility seeking advice regarding a health concern after my previously prescribed medication had been depleted. To my astonishment, I discovered they had intentionally..
Ripple Road Medical Centre
Havana M.
For several years, I endured persistent muscle knots that caused excruciating pain, often forcing me to take leave from work. The physicians in Leyton diagnosed these as muscle knots, recommending..
Ripple Road Medical Centre
Zenah I.
I experienced an incredibly disappointing surgical procedure. The front desk staff, particularly an individual named VAL, displayed a shockingly poor attitude. They abruptly terminated phone calls..
Ripple Road Medical Centre
Asharib A.
I had a rather disappointing experience at this medical practice. After waiting two weeks for an appointment, I arrived just four minutes past the scheduled time. To my dismay, Dr. Cali adamantly..
Ripple Road Medical Centre
Mike K.
Personnel at the reception desk display a discourteous attitude. Scheduling an appointment is challenging, and the clinic consistently falls behind schedule.
Ripple Road Medical Centre
Asim K.
Dr. Smith has been my trusted healthcare provider for more than two decades, and I cannot speak highly enough of their exceptional service. Their unwavering kindness and consummate professionalism..
Ripple Road Medical Centre
oana d.
I frequently resort to dialing 111, which never fails to leave me utterly exasperated! The sheer frustration this experience consistently induces is beyond words. It's as if each call serves only to..
Ripple Road Medical Centre
Safia M.
The front desk staff display an appalling lack of courtesy. Their behavior is completely unacceptable, showing zero professionalism or basic respect towards guests.
Ripple Road Medical Centre
ruhena b.
The medical facility excels in providing prompt care for young patients, demonstrating commendable efficiency in urgent pediatric cases. Their expertise in this area is particularly noteworthy...
Ripple Road Medical Centre
Salim I.
During my visit today, I interacted with Maria over the phone, who was exceptionally courteous and supportive. Additionally, the receptionist Anurekha demonstrated remarkable politeness and..
Ripple Road Medical Centre
Mehwish F.
Extremely unprofessional and discourteous interaction during the initial phone call to schedule an appointment
Ripple Road Medical Centre
Horizon H.
The receptionist displayed an appalling lack of professionalism and basic courtesy. Midway through our discussion, she abruptly terminated the call and pushed me to the back of the queue. After..
Ripple Road Medical Centre
Sohail G.