CS

Carrie S. 5 years ago • From Google

Rating

Bad

Unfair healthcare removal by vindictive practice manager

Completely ineffective medical practice, despite residing on Parkeston Crescent (just a stone's throw away from their facility) I've been informed that I'm now considered outside their service area. Allegedly, I've been struck off their patient list because of the closure of their Dyas Road branch. I've never even used the Dyas Road surgery, so I'm bewildered as to why I'm being removed. I was advised to contact the practice manager Karen Carroll for an explanation, and the moment her name was brought up, I understood the real motivation behind my removal. Last year, I filed a complaint against Karen Carroll with NHS England, and now it seems she's retaliating by having me removed from their patient list. I will absolutely be lodging another complaint with NHS England regarding her unprofessional conduct and apparent vindictive behavior.

Other reviews for Hillcrest Surgery