Modern Medical Centre
Cae C. one year ago • From Google
Poor
Unfair removal from long-term GP practice
I've been a patient at Modern Medical Centre Rush Green Practice since October 2018, along with my children who were minors then. In November 2020, amidst the COVID-19 crisis, we had to relocate to Rainham due to our landlord reclaiming the property. Despite the inconvenience, we maintained our registration with the GP surgery, hoping for a better living situation in the future. This January, my son developed an insect bite on his feet. He was seen by a doctor who prescribed medication, which he collected using our new Rainham address. However, when he recently attempted to book another appointment for his feet, he was informed that he'd been removed from the GP register. Upon inquiry, I was told it was because he was supposedly abroad, which is entirely false. I explained about his recent prescription with our new address, but this information was disregarded. The secretary transferred me to the manager, who refused to discuss the matter with me, insisting on speaking only to my son due to his age. We agreed to call back together on Monday, July 15th, 2024. Subsequently, I received a letter stating that my entire family needs to find a new GP within 30 days due to being outside the practice boundary. I'm seeking urgent answers regarding my son's unexplained removal from the register without prior notification, and why this boundary issue is suddenly being raised after four years of continuous interaction with the GP. This abrupt action by a practice we've trusted for years has left me utterly dismayed and disappointed.
I've been a patient at this surgery for half a decade now, and I can't speak highly enough of their services. The front desk staff consistently go above and beyond, demonstrating a genuine..
Modern Medical Centre
Ali K.
The reception personnel at this establishment are remarkably accessible and approachable. Their demeanor exudes helpfulness and courtesy, making interactions a pleasant experience. Securing..
Modern Medical Centre
CAE C.
I've been a patient at Modern Medical Centre Rush Green Practice since October 2018, along with my children who were minors then. In November 2020, amidst the COVID-19 crisis, we had to relocate to..
Modern Medical Centre
HARRY h.
The team members at this establishment are truly exceptional. Their unwavering willingness to assist and their consistently cheerful demeanor make every interaction a pleasure. It's refreshing to..
Modern Medical Centre
Imran A.
I've been a patient at this medical practice for a couple of years now, and I'm genuinely puzzled by the low ratings they've received. My experience has been quite different from what these ratings..
Modern Medical Centre
Vladimir D.
What an absolute money pit for the NHS! Our daughter suffers from severe allergic reactions - coughing, vomiting, and struggling to breathe. She relies on two inhalers, blue and brown. Desperate to..
Modern Medical Centre
Lina B.
While there's been a marginal enhancement in the reception staff's approach to patient interactions, the appointment scheduling process remains woefully inadequate. My mother, who underwent surgery..
Modern Medical Centre
Harry H.
I'm puzzled by the abundance of negative reviews. In my experience, every single person there demonstrates exceptional brilliance. The level of expertise and talent on display is truly remarkable,..
Modern Medical Centre
Yousuf A.
The medical professionals at this establishment demonstrate adequate competence. However, the real challenge lies in navigating the bureaucratic maze of the reception desk and securing a timely..
Modern Medical Centre
FD R.
Our family medical practice has been a true blessing. The front desk team is incredibly welcoming and accommodating. I appreciate their need to inquire about appointment reasons to ensure proper..
Modern Medical Centre
hassan s.
I wish I could assign a rating of zero stars to this healthcare provider. My fiancée and I had a deeply troubling experience with this GP that left us feeling utterly dismayed. Rather than offering..
Modern Medical Centre
flory g.
I recently had a deeply frustrating experience with this medical facility. I brought my 12-month-old son in on Monday, concerned about pain and swelling behind his ears and neck. The staff performed..
Modern Medical Centre
Pinky R.
I encountered one of the most antiquated and unprofessional general practitioner offices I've ever seen. The receptionist, Sharon, seemed utterly incompetent in handling even basic administrative..
Modern Medical Centre
Coca D.
I visited this GP recently and left feeling deeply disappointed and disrespected. Throughout the appointment, the doctor seemed to disregard my medical history entirely, focusing instead on making..
Modern Medical Centre
pim b.