Island Health

Truly terrible experience with this medical practice. The physicians are completely unresponsive, and on the rare occasion they do reply, it's sporadic and utterly useless. There's one bright spot -..

Practically worthless, scheduling appointments is incredibly time-consuming. The medical practice randomly shuts down without clear notice. It seems the front desk staff deliberately drag out..

This situation has become utterly absurd. I've been attempting to schedule an appointment for my mother for weeks now. I religiously wake up at 7:30am every morning and wait for the econsult to open..

One star, and I'd give zero if I could. The exhaustion of navigating this medical practice is overwhelming; earlier this year, I endured a two-month wait just to obtain a prescription. Today, they..

The most incompetent general practice ever I submitted my consultation request at 8am when their system opens, yet received absolutely no callback. They bizarrely claimed to have attempted calling..

Completely unacceptable customer service from the representative who was utterly unhelpful. I wish I had caught his name so I could file a formal grievance. Not that I expect anything would change...

The service quality was subpar from the start. The receptionist claimed she would submit a medication replacement request for my daughter at 10am, but failed to do so, causing us significant..

The wait to connect with a representative is excruciatingly prolonged, and there's a high chance they'll abruptly disconnect the call, feigning communication issues. Even when you manage to speak..

Completely worthless! They might as well close their doors. Incredibly ineffective, staff seems completely disinterested. They've been dysfunctional since the pandemic began. Absolutely zero patient..

I've been persistently chasing my medical report's physician signature for more than twelve months, consistently reminding the staff every single week. I trust this feedback provides sufficient..

I'd like to extend my heartfelt appreciation to the dedicated professionals at Island Health GP. My deepest gratitude goes to the physician who has been providing me with such empathetic medical..

I am thoroughly let down by my experience. Dr. Catherine Mccullagh displayed a lack of professionalism and was entirely uncooperative. Her demeanor during the phone call suggested she was eager to..

Scheduling a consultation here has been a nightmare. I've been attempting to secure an appointment for weeks, and their consistent response is simply to "check back tomorrow." Their customer service..

This establishment is completely useless. All they do is simply reference the NHS website for information.

I received my vaccination today and was fortunate to have Billy as my healthcare provider. He was absolutely fantastic!

I joined this medical practice around four years ago upon moving to London, primarily due to its proximity to my residence and my landlady's recommendation. According to my understanding, after..

Completely disastrous Endured more than 40 minutes on hold before giving up. Reportedly, seven other callers were ahead of me in the queue. Any remaining positive sentiment I harbored for this..

I appreciate the effort and dedication you've shown in helping me today. Your assistance means a lot! 🙏

The management here is extremely subpar. Attempting to communicate with this practice is a futile endeavor. You're condemned to languish on hold for over an hour without ever reaching a live person...

I've been unable to reach anyone at this company despite multiple attempts. Their customer service is completely unresponsive - I spent a full hour waiting on hold, and just when I was next in line..