The New Coningsby Surgery

I relocated to the area half a year ago, and I must say that up to now, I have found this to be a wonderful service. I have nothing but positive things to say.

The service feels to have lost its personal touch. There is no option to book an appointment by telephone. When attempting to call and explain your concern, you are interrupted and directed to use..

The practice appears to have declined since experienced clinicians departed. I was seen by a clinician who I felt did not listen adequately and made diagnoses that I disagreed with. The consultation..

Since relocating to the area in April, I have experienced repeated refusals for medical appointments and have had essential medication discontinued without proper consultation or explanation. Much..

I found the review to be extremely disappointing and felt the staff interactions were disrespectful. I have been a patient for several years but have struggled to access appointments with a..

I have just been away with my mum who is currently receiving palliative care. We were told that she needed to register with a surgery near where we were staying and for them to refer her to the..

I attended an appointment at the scheduled time but was called in several minutes later despite appearing to be the only patient present. The consultation was disappointing overall. I felt the..

I've been quite unwell recently and struggled to get an appointment with a clinician. When I finally managed to see someone, I found the experience disappointing. I felt the consultation was rushed..

Consistently demonstrated patience and a helpful approach throughout my interactions.

We are new to this practice and have found both the team and the digital platform to be extremely supportive. The staff members are friendly, accommodating and empathetic, and despite the high..

Accessing appointments at this surgery feels extremely challenging. The reception staff interactions have often felt unwelcoming and dismissive. On multiple visits, I've observed people requesting..

The experience was quite disappointing, and I would say the service fell well short of expectations.

Extremely disappointing experience at this surgery. Following a particularly severe five-day episode of a chronic condition I have managed for many years, I was told the issue might be something..

I would recommend considering alternative practitioners at this surgery.

I found the service to be very disappointing. When I attempted to book an appointment online regarding a skin concern, the practice responded after several days with information about a prescribed..

Disappointing Experience with Maternity Service Handling I contacted the practice this morning regarding a pregnancy-related matter and found the response concerning. Initially, I was informed that..

I have been experiencing significant health challenges during my pregnancy and the team at this surgery has provided excellent support. I find the clinical staff to be genuinely caring and..

If you are over a certain age, you may find this practice unhelpful. The medical staff appeared disinterested when my elderly relative sought care and suggested she attend hospital rather than..

The practice did not meet my expectations.

The practice relies heavily on an online appointment system that closes at 10am each day, though it may shut down earlier if demand is high. This approach makes it difficult to secure appointments,..