KM

Karen M. 9 years ago • From Google

Rating

Bad

Unhelpful Appointment Scheduling for My Sick Child

I tried scheduling an appointment for my 9-year-old child after 4pm today, but was only offered a slot on 19 June. When I explained that her symptoms didn't warrant missing school but still needed medical attention, I was still limited to either 11am today or the distant June date. I'm utterly appalled by the complete lack of compassion for a child's health and the total disregard for the purpose of the GP emergency unit, which exists specifically to provide after-hours care. This medical practice is hands-down the most incompetent and uncaring I've ever encountered. A formal complaint is now in writing. Absolutely outraged!!

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