AB

Annabelle B. 2 years ago • From Google

Rating

Bad

Unhelpful booking during christmas break

This medical practice desperately needs to overhaul their scheduling approach - it's completely unacceptable. Given that most patients are students, I'm deeply concerned about these vulnerable young people being left at significant risk. The front desk staff demonstrate zero compassion - despite my desperate pleas for an urgent consultation, they remained completely inflexible. I was seeking an immediate appointment due to my critical need for blood tests, as I'm experiencing extreme weakness and suspect I'm suffering from severe anaemia once more. Their proposed appointment was four days later - at a time when most students have already departed for Christmas break - when I required same-day attention. I strongly advise against registering with this practice - it's an absolute exercise in frustration. Seek out an alternative healthcare provider that actually demonstrates basic patient care, as this experience is utterly deplorable. Zero stars, without question!!

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