TT

Tanya T. 5 years ago • From Google

Rating

Bad

Unhelpful Call with Stephanie at the Front Desk

I had a conversation with Stephanie at the front desk, whom I called back after she expressed concern about my father's medication needs. However, after I provided some additional details about his care, she appeared eager to end the conversation and mentioned they were swamped. I firmly stated that this was my time to discuss my dad's treatment and that I would conclude the call on my terms. Her demeanor was incredibly discourteous, and I requested a home visit, though I'm skeptical they will accommodate my request.

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