TD

Tina D. 3 years ago • From Google

Rating

Bad

Unhelpful Care for Daughter's Dizziness

My child consulted a healthcare professional prior to the holiday season regarding intense vertigo. The practitioner initially suggested medication, but when seeking authorization from the on-call physician, was informed the prescription would incur a £10 cost, which led to the prescription being denied. Instead, the doctor advised my daughter to purchase over-the-counter motion sickness tablets from a pharmacy. Upon requesting these tablets at the pharmacy and explaining her situation, the pharmacist became visibly frustrated, as they are not permitted to sell such medication specifically for treating dizziness. From my personal experience, having previously been registered at this same medical practice, I have consistently found their approach to be insensitive and, at times, remarkably callous in their patient interactions.

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