AA

Anena A. one year ago • From Google

Rating

Bad

Unhelpful Clinic Ignored My Health Concerns

I recently relocated here just 48 hours ago and have been experiencing health concerns. When I reached out to the clinic, they insisted I schedule an online appointment, which I haven't done, and I've received zero communication. Today, when I attempted to arrange a blood test again, they repeated the same unhelpful response, claiming they can only assist through online booking. What sort of customer service is this? If the sole method of scheduling is through an online platform, then why even maintain a physical clinic? It's truly disappointing that their service provides no practical assistance to patients.

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