The Clapton Surgery

Wonderful! The personnel are compassionate and delightful, and scheduling an appointment takes no more than a week.

Disrespectful medical practice Completely unhelpful Absolutely no customer care Patients should avoid this facility They need to be shut down Terrible staff and environment

The front desk staff were incredibly discourteous, and I'm absolutely certain I won't be returning to this establishment.

Utterly deplorable customer service, with the surgery manager being particularly abysmal. Insufferably rude, infuriating, and entirely ineffective. A complete nightmare that epitomizes the..

The medical professionals, including Dr. Sharif, demonstrate competence and professionalism. However, the front desk staff are discourteous and dismissive, suggesting over-the-counter medication..

I encountered a deeply unsatisfactory interaction with the sole in-house nurse, who appeared disoriented, perplexed, and unclear during our preliminary discussion. Her inadequate English language..

The front desk staff demonstrated a complete lack of empathy and showed no genuine interest in comprehending the issues I brought to their attention.

I'd give this zero stars if possible! The receptionist is absolutely incompetent. When I attempted to schedule an appointment, I was instructed to call at 8:30 AM, which completely contradicts their..

I receive outstanding treatment from the medical team, who demonstrate great compassion, with the sole exception of Nurse Filiz Johnson. Her demeanor is discourteous and her approach to nursing..

Following the pattern of previous experiences, my sole engagement with this establishment revealed significant shortcomings: 1) They completely neglected my registration application, only..

The staff at reception and nursing were incredibly welcoming and accommodating. They swiftly processed my intake and ensured I was seen by the physician almost immediately after arriving. The doctor..

The front desk staff demonstrate a significant lack of professionalism when interacting with patients. However, Dr. Sharif is an excellent physician who provides quality care.

Unwelcoming front desk personnel. The nursing staff lacks compassion and attentiveness. Dr. Sharff comes across as harsh and dismissive, offering no opportunity for meaningful dialogue about..

Scheduling an appointment requires enduring a 30-minute hold with an endless loop of messaging about Patient Online Access, despite the fact that this Surgery doesn't actually support web-based..

The receptionist named Shaz displayed an appalling level of unprofessionalism. Her demeanor was so aggressive that she triggered significant anxiety during our deeply unpleasant telephone..

I've been a patient at this medical practice for nearly a decade, and I must say, I'm consistently amazed by their service. Scheduling appointments is always quick and efficient, and during..

The personnel here display a terrible attitude, primarily engaging with each other instead of attending to customers. Getting an actual in-person doctor's appointment appears completely futile, with..

I was impressed by the first contact physiotherapist, who appears to be from a separate department. Despite this, every other interaction with the practice has been frustratingly ineffective. Why..

The medical professionals demonstrate compassion and competence. However, the administrative personnel come across as somewhat discourteous. They consistently engage in loud conversations and..

Undoubtedly a top-tier medical practice, with incredibly welcoming and supportive staff, particularly those at the front desk. A standout feature of this surgery is their telephone appointment..