Belmont Medical Centre
Nusrat U. 3 years ago • From Google
Poor
Unhelpful doctor ruins otherwise great medical practice
I recently switched to this GP surgery from Central Uxbridge nearby. I'm pleased to report that the phone wait times and appointment scheduling are significantly improved compared to my previous practice, where I would spend over 45 minutes just trying to reach reception. The staff were welcoming both during my phone calls and when I visited in person. Unfortunately, my consultation with Dr Madock was deeply frustrating. When I inquired about my medical condition, she dismissively told me, verbatim, "I don't know, you'll have to look it up". It's unacceptable that I should be expected to research my own symptoms and potential treatments online. Everyone knows that internet searches are unreliable for medical advice! I asked about a specific medication that I know helps many patients with my condition, and while she claimed it wasn't effective, I found clear evidence on the NHS website confirming its benefits for symptom management. When I requested a blood test to investigate my condition further, she outright refused. I felt completely unsupported, with my legitimate health concerns seemingly ignored. While I can't comment on the other doctors at this surgery since I've only seen Dr Madock, my initial experience has been disappointing.
The front desk staff consistently provide exceptional service, and I've never encountered anything less than a stellar interaction during my visits.
Belmont Medical Centre
Jen M.
Throughout the pandemic and its aftermath, I found the Belmont Medical Centre to be exceptionally responsive and helpful. They consistently provided telephone consultations, and when necessary,..
Belmont Medical Centre
Anna S.
Outstanding healthcare facility. I consistently receive top-notch care. The staff are always eager to assist. I cannot express my appreciation enough. My sincere gratitude.
Belmont Medical Centre
perafelix p.
I visited this medical professional following a two-month-long neck injury, experiencing significant discomfort. During the consultation, the doctor didn't even conduct a physical examination,..
Belmont Medical Centre
Jill H.
Scheduling a consultation here is an incredibly frustrating experience. Every time I try to book a slot, I'm met with endless roadblocks and unavailable time frames. The booking process seems..
Belmont Medical Centre
Nawal A.
Absolutely terrible customer experience
Belmont Medical Centre
tHE.alCHMist t.
fantastic spot, but be prepared for potential lines when it gets crowded
Belmont Medical Centre
Pilar C.
Dr Garsin provided exceptional care for my young child today, demonstrating both warmth and expertise. The general practice offers outstanding service, with immediate appointment availability. I've..
Belmont Medical Centre
G M.
Absolutely terrible customer experience I scheduled a pediatric influenza immunization weeks in advance Spent 40 minutes waiting only to be informed by the healthcare staff that vaccine supplies..
Belmont Medical Centre
Yogesh M.
I'm puzzled why this general practice hasn't received top ratings, possibly due to pandemic challenges or patient misunderstandings. I recently registered here after moving to Uxbridge about a year..
Belmont Medical Centre
The S.
I'd rate this experience zero out of five stars if possible - steer clear of this general practitioner. Dr. MITCHOLL D GARSIN appears solely focused on patient throughput, rapidly processing people..
Belmont Medical Centre
Seetha C.
I extend my heartfelt appreciation to the medical professionals and support staff at Belmont Medical Centre for their compassionate and welcoming demeanor. They demonstrate exceptional..
Belmont Medical Centre
edwin N.
I just had an interaction with a receptionist whose demeanor was shockingly unprofessional while I was attempting to register a vulnerable person with a general practitioner. The staff member's..
Belmont Medical Centre
M W.
Exceptional front desk staff JULIE demonstrated remarkable patience while addressing all of my questions.
Belmont Medical Centre
Raj B.
Sought to schedule a consultation but was informed the earliest availability is beyond 3 weeks out. Upon inquiring about the delay, I was informed they manage 17,000 patient cases. How can a..
Belmont Medical Centre
Mark M.
Every time I try to visit at 6 PM, they claim to be completely reserved, despite the place being totally vacant.
Belmont Medical Centre
Tamara H.
Struggling with a severe asthma episode, I was fortunate to encounter an incredibly compassionate doctor. Her approach was so reassuring that I felt completely at ease by the end of the..
Belmont Medical Centre
Ekaterina V.
I'm thoroughly impressed with this medical center's exceptional team of healthcare professionals and supportive administrative staff. Whenever I need urgent care for my infant, they consistently..
Belmont Medical Centre
Fiona A.
Heartfelt appreciation goes to Donna for her exceptional customer service. Her kindness, patience, and professionalism are truly remarkable. Belmont Medical Centre is fortunate to have such a..
Belmont Medical Centre
SUZ H.
As a seasoned individual with extensive experience navigating healthcare services for myself and my loved ones, I can confidently say that over the past four years, Dr. Sharma and the..
Belmont Medical Centre
Neil U.