D4

Dragonflies 4. 2 years ago • From Google

Rating

Bad

Unhelpful nurse ruins important medical appointment day

I recently visited the clinic for a blood test and unfortunately misplaced my referral letter. A friendly receptionist suggested I not proceed without it. After apologizing to the nurse and explaining I could quickly retrieve the letter from home (having already taken a day off work), I was dismayed by her response. I noticed the patient ahead of me hadn't even shown up for their appointment, yet the nurse was dismissive. When I mentioned my GP's concerns about potential cancer, she merely pointed to her busy schedule and advised me to return to my GP for testing. Her cold and unsympathetic attitude was truly disheartening - may this heartless nurse learn some compassion!!

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