Mill Road Surgery

Superb medical practice that I cannot praise enough. The front desk staff consistently demonstrate exceptional helpfulness. Their recently implemented booking system is user-friendly and functions..

Got a call from an on-call physician who was incredibly discourteous and uncooperative. I ended up hanging up on them, as the entire interaction was utterly pointless.

Raising a child with autism presents significant challenges for both the child and their devoted parents, but I am incredibly grateful for this surgical procedure and Dr. Carpenter. Her..

I've been a patient at Mill Road Surgery for several years, and I must say their medical staff are truly exceptional. The doctors and nurses are fantastic, and the receptionists who handle phone..

Received a last-minute cancellation via text message, instructed to phone and reschedule, but the line is perpetually busy. When attempting to use their website, I encountered similar difficulties..

I was fortunate to have a wonderful physician

I've experienced a significantly improved level of care at this medical practice compared to my previous one of five years. The staff are attentive and friendly, and the physicians genuinely listen..

Absolutely dreadful medical practice! These are hands down the most incompetent doctors imaginable, and I wouldn't suggest them to my worst enemy. The front desk staff are incredibly discourteous..

The personnel here consistently demonstrate warmth, support, attentiveness, and genuine care, even during peak hours. Having experienced numerous medical practices throughout my life, I can..

Tracey consistently demonstrates exceptional customer service with her friendly demeanor and helpful attitude. When I needed an urgent medical consultation on 16/12/24, she promptly and efficiently..

I cannot express enough how exceptional this medical practice is. Every staff member, from the front desk team to the pharmacy staff, healthcare assistants, and physicians, is truly..

A top-notch medical practice! Incredibly streamlined and consistently compassionate. They genuinely prioritize patient well-being and show true dedication to care.

The service quality has drastically deteriorated. After enduring a four-week wait for a GP phone consultation, we were left completely disappointed when no call materialized. To make matters worse,..

Once again, Mill Road surgery has provided exceptional service, with a wonderfully supportive receptionist and the outstanding Dr Carpenter delivering top-notch care.

The personnel at this practice are genuinely compassionate, and their level of care is top-notch. They perfectly embody the qualities you'd hope to find in a neighborhood medical clinic.

The vaccination process was absolutely wonderful. The personnel were incredibly compassionate and efficient. I was truly amazed by the entire encounter.

I was truly amazed by this medical practice! Having resided in London for six years, I've at last discovered a professional team that is consistently helpful and supportive! The reception staff are..

Absolutely terrible customer service, they constantly deflect and dismiss. I spent the entire morning making repeated calls, attempting to schedule an appointment, but was repeatedly informed that..

I've been a patient at this medical practice for a decade, and my family has consistently received excellent care. Throughout my three pregnancies, I was supported wonderfully by the team. Heartfelt..

Incredible customer care! Chantelle and Alash provided exceptional support throughout my experience. Chantelle demonstrated remarkable professionalism, meticulously walking me through each stage and..