JR

Jen R. 9 months ago • From Google

Rating

Poor

Unhelpful practice prevents local patient registration

Despite not being a patient myself, I feel compelled to share my experience. I telephoned the practice to inquire about registering as a new patient, mentioning my residence in Sherford. Initially, they confirmed my eligibility. Accordingly, I made a special trip to complete the registration paperwork. However, upon arrival, I was abruptly informed that Sherford is considered "out of area" and therefore ineligible for registration. They flatly refused to make any accommodation. This situation is utterly nonsensical, given that this practice is geographically the closest medical facility to me. I have no desire to travel to Plympton for basic healthcare services. This is precisely the type of administrative barrier that our local Member of Parliament should be addressing on behalf of Sherford's residents!

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