MC

Mei C. 7 years ago • From Google

Rating

Bad

Unhelpful Reception Ruined My Follow-up Call

I'm eager to learn the outcome of my scheduled medical examination. However, every time I try calling the hospital, the line is constantly busy. So, I reached out to the clinic to inquire about my investigation results. The receptionist was extremely unhelpful. Initially, she instructed me to contact the hospital directly. I explained that my consultant had mentioned sending the results to the clinic as well. Subsequently, she told me to call back after 2 PM. I wanted to clarify if I could call anytime after 2 PM until closing, but before I could complete my question, she abruptly ended the call.😐

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