SD

Spiros D. 5 years ago • From Google

Rating

Bad

Unhelpful reception ruins crucial medical appointment

The reception staff were incredibly unhelpful and frustrating. I was experiencing significant discomfort and called ahead to explain I would be slightly delayed due to traffic congestion. My doctor had specifically requested an urgent consultation, yet the receptionist coldly stated I had missed my appointment and could do nothing to assist me. This was for a simple blood test, and now the next available slot is ten days away. As a result, I will definitely be changing my healthcare provider. I want to clarify that Dr. Ahmed himself is a fantastic physician - the issue lies entirely with the front desk staff who seem unable to manage their responsibilities effectively.

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