AA

Alanna A. 8 years ago • From Google

Rating

Bad

Unhelpful reception staff made my tough day worse

During a particularly challenging period, I was compelled to switch medical practices due to proximity. While I recognize the immense pressures facing our national health service and the overwhelming workload of local physicians, the receptionist's demeanor was shockingly unprofessional. Her approach was not just unhelpful, but actively harmful - she was incredibly insensitive and forced me to disclose deeply personal information that was entirely unnecessary for my situation.

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