Dysart Surgery
Deeonly O. 2 years ago • From Google
Bad
Unhelpful Receptionist Dismissed My Concerns
I recently attempted to reschedule my appointment due to worsening symptoms after an econsult, but the receptionist was completely uninterested and dismissive. She repeatedly cut me off and rushed to end the call, insisting I wait for the econsult response. When I asked about potentially needing emergency care, her response was coldly detached, simply stating it was "entirely up to me" with no genuine concern. In a medical setting, I expect staff to demonstrate at least a basic level of empathy towards patients. This particular receptionist seemed disengaged, with her tone and attitude making it clear she was just mechanically performing a job for a paycheck, without any real care for patient well-being. The entire interaction was incredibly frustrating and unprofessional. I cannot in good conscience recommend this practice to anyone seeking compassionate healthcare support.
I've been a patient at this medical practice for approximately three years, and I've experienced no issues, even throughout the pandemic. In 2020, I gave birth, and the pediatric doctors are..
Dysart Surgery
Peter M.
The front desk staff truly goes above and beyond, demonstrating incredible dedication during this challenging period. Being a receptionist is no simple task, with constant demands and activities..
Dysart Surgery
Robs M.
Super streamlined process for my scheduled blood draw. The nurse, I believe her name was Adele, was exceptional at helping me feel relaxed during a typically stressful situation and skillfully drew..
Dysart Surgery
Anna P.
I'm puzzled by the low ratings because my experience was quite positive. I managed to secure a same-day appointment, which might just be a stroke of good fortune 😅
Dysart Surgery
P S.
Why does this medical practice disable e-consultation booking during weekends, yet permit appointment scheduling after 6:30pm on a Sunday! The online appointment system should remain accessible..
Dysart Surgery
Peter L.
Dr Hoare stands out as the most accessible and friendly physician I've encountered. She consistently provides excellent guidance and demonstrates clear medical expertise. Despite working part-time,..
Dysart Surgery
Vasile S.
Extremely disappointing encounter - absolute zero satisfaction. The entire situation was completely unacceptable from start to finish. I cannot emphasize enough how terrible this experience was, and..
Dysart Surgery
Oluwaseun A.
Delayed, Prejudiced, and Exhausted.
Dysart Surgery
Mark M.
I attempted to seek medical advice online regarding my ear infection, but the system ultimately informed me it couldn't provide assistance. The consultation process concluded by recommending I..
Dysart Surgery
Sabrina V.
The sole receptionist at this location is utterly incompetent! She consistently fails to handle tasks effectively and creates unnecessary communication delays. Her demeanor is extremely discourteous..
Dysart Surgery
Emma W.
Throughout my decade-long relationship with Dysart Surgery, I've consistently experienced exceptional care. The reception staff are invariably warm and welcoming, and my doctor demonstrates genuine..
Dysart Surgery
Natalie P.
When I sought a repeat prescription, the receptionist's dismissive reply was, "Can't you just purchase it without a prescription?" My frustrated retort: If I could obtain the medication over the..
Dysart Surgery
Jenna B.
Excellent primary care practice. Highly satisfactory interactions with all medical professionals encountered. The electronic consultation platform functions effectively, enabling appointment..
Dysart Surgery
LoveNature L.
I was required to complete several registration documents and submit them, only to be subsequently asked to fill out an additional form. Then, I was informed that my registration was impossible due..
Dysart Surgery
Momma T.
The medical staff, including physicians and nursing personnel, are top-notch, and I'm impressed by how well the front desk team manages despite the clinic being extremely busy and overloaded with..
Dysart Surgery
Nitapet N.
The medical practice has some commendable doctors and generally reasonable appointment availability. However, one receptionist stands out as particularly problematic - she's consistently..
Dysart Surgery
Emma C.
Consistently professional and delightful, encompassing both the front desk personnel and medical professionals.
Dysart Surgery
Leannee ..
Can't comprehend why this medical facility has received only a middling rating when they've been wonderfully supportive to my entire family for over a quarter-century. The receptionist Michelle is..
Dysart Surgery
Teresa C.
I've been a patient here since September, and I've had consultations for both my kids and myself. The reception staff are incredibly supportive and always go out of their way to assist you when you..
Dysart Surgery
Angus K.
Prescription renewals should be a straightforward process for a medical practice... So why, when a pharmacy submits a request, would you expect an elderly patient to personally pick up the..
Dysart Surgery
Rebekah P.