Dysart Surgery
Deeonly O. 2 years ago • From Google
Bad
Unhelpful Receptionist Dismissed My Concerns
I recently attempted to reschedule my appointment due to worsening symptoms after an econsult, but the receptionist was completely uninterested and dismissive. She repeatedly cut me off and rushed to end the call, insisting I wait for the econsult response. When I asked about potentially needing emergency care, her response was coldly detached, simply stating it was "entirely up to me" with no genuine concern. In a medical setting, I expect staff to demonstrate at least a basic level of empathy towards patients. This particular receptionist seemed disengaged, with her tone and attitude making it clear she was just mechanically performing a job for a paycheck, without any real care for patient well-being. The entire interaction was incredibly frustrating and unprofessional. I cannot in good conscience recommend this practice to anyone seeking compassionate healthcare support.
I was required to complete several registration documents and submit them, only to be subsequently asked to fill out an additional form. Then, I was informed that my registration was impossible due..
Dysart Surgery
Momma T.
The medical staff, including physicians and nursing personnel, are top-notch, and I'm impressed by how well the front desk team manages despite the clinic being extremely busy and overloaded with..
Dysart Surgery
Emma C.
Consistently professional and delightful, encompassing both the front desk personnel and medical professionals.
Dysart Surgery
P S.
Why does this medical practice disable e-consultation booking during weekends, yet permit appointment scheduling after 6:30pm on a Sunday! The online appointment system should remain accessible..
Dysart Surgery
Nitapet N.
The medical practice has some commendable doctors and generally reasonable appointment availability. However, one receptionist stands out as particularly problematic - she's consistently..
Dysart Surgery
Lucy B.
Fantastic medical procedure performed by a skilled surgical team, complemented by the outstanding front desk service from Angie 👏
Dysart Surgery
Lexie L.
I recently concluded a telephone conversation with RUTH, a receptionist at this medical facility. Her exceptional customer service and genuine desire to assist were truly impressive. I want to..
Dysart Surgery
Aarthi R.
The medical staff at this practice are truly exceptional - I've had the pleasure of consulting with most of the general practitioners, such as Dr Ryba, Dr Hart, and Dr Criddle, and they are all..
Dysart Surgery
michael l.
Extremely lengthy hold periods when attempting to schedule a phone consultation. Disappointing service experience resulting in a negative assessment.
Dysart Surgery
Vicko A.
Welcoming front desk team and excellent physicians - overall a great experience for me
Dysart Surgery
Xiao Y.
Absolutely worthless service. I simply required a completed MatB1 form to document my maternity leave in my company's system. I used econsult, which claimed my certificate was ready for pickup. Upon..
Dysart Surgery
TK W.
Extremely disorganized surgical process. Every team member seems to approach tasks differently, leading to inconsistent practices. Poor interdepartmental communication is evident, and patients are..
Dysart Surgery
Cherry B.
The reception team is absolutely terrible, displaying a complete lack of empathy and professionalism towards patients. Their interactions are dismissive and unhelpful, with an attitude that seems..
Dysart Surgery
Laura Y.
Utterly terrible booking process that requires endless morning phone calls with no queue system. After relentlessly redialing and finally connecting around 9:30, you're simply instructed to repeat..
Dysart Surgery
David B.
I've been a patient at this medical practice for an extended period. Throughout that time, they've consistently provided top-notch care, even while managing significant workload challenges.
Dysart Surgery
Anonymouse
[ week 41] Dr. J. Hart seems to be a bit in a hurry. (PLEASE READ UPDATE) Would not recommend her for patience with complex medical history. [week 44] Update to my previous post, our latest..
Dysart Surgery
Faye O.
The most compassionate and attentive medical team I've ever encountered, from the front desk to the physicians. Throughout my 3+ years as a patient, I've consistently received exceptional care...
Dysart Surgery
Ben M.
Medical professionals consistently demonstrate exceptional care and are readily available to provide support and guidance when needed.
Dysart Surgery
Colin S.
Mediocre general practice medical facility.
Dysart Surgery
SuzeSinger S.
Unchanged for over a decade Now resorting to ear coverings Bedside approach - worth ejecting you! Yet I'll continue conversing - without raising my voice Amid the mechanical, standard..
Dysart Surgery
LoveNature L.