Parkway Medical Centre
Lynn B. one year ago • From Google
Average
Unhelpful receptionist made me feel uncomfortable today
Around 5:05 PM on July 14th, 2025, I contacted the medical practice to request the inclusion of two prescription items on the Boots repeat system, where my other medications are already registered. Although I understand receptionists typically cannot handle prescription requests, I simply wanted these two medications added to my existing repeat list. Upon answering, the receptionist listened to my full explanation without interruption, not even asking for my date of birth. Immediately after I finished speaking, she casually stated, "That's fine, I'll get them added on." Her tone throughout the conversation was so detached that, before she could end the call, I double-checked which medications I was referring to. She confirmed with a disinterested "yes," which prompted me to abruptly end the call, as I had never experienced such an impersonal interaction before. I've consistently recommended this surgery to everyone I know and generally avoid complaining, but this encounter genuinely surprised me and felt worth mentioning. Despite this unusual experience, I want to emphasize that you all continue to provide excellent service.
Despite just stopping by for a blood draw, I was pleasantly surprised by the nurse's friendly demeanor and how smoothly the procedure went without any discomfort.
Parkway Medical Centre
Geoffrey C.
From the moment I walked in and was greeted by the receptionist, through my interaction with the nurse, and finally meeting the doctor, the level of care was exceptional. I couldn't be more..
Parkway Medical Centre
Frances F.
Always a fantastic experience whenever I stop by - really appreciate the service!
Parkway Medical Centre
John B.
Dr. Standen demonstrates genuine compassion, creating a welcoming environment while prioritizing personalized care and ensuring patients receive the most appropriate medical attention possible.
Parkway Medical Centre
Christopher Prior-Jones
Parkway Medical Centre is so good! My annual medication review was undertaken in a friendly, helpful and unhurried way by Emily who also offered me excellent health care advice. I requested a..
Parkway Medical Centre
Victoria V.
Parkway medical centre stands out as the most outstanding healthcare facility I've encountered. Every single medical professional here, from doctors to nurses, is absolutely top-notch. My entire..
Parkway Medical Centre
Ian F.
After relocating to this area and becoming a patient here around 10 months ago, I'm impressed by a physician who genuinely seems to care about my well-being. The appointment scheduling process is..
Parkway Medical Centre
Emma R.
During my initial visit today, I was warmly received and felt genuinely heard by every staff member. Scheduling an appointment was surprisingly quick, with minimal waiting time, and I was promptly..
Parkway Medical Centre
ian w.
Excellent training experience with delightful individuals.
Parkway Medical Centre
Stephen P.
Dr. Ali is an exceptional physician who truly excels at patient care. He demonstrates excellent listening skills and provides incredibly helpful guidance during consultations. Overall, a top-notch..
Parkway Medical Centre
Matthew B.
Scheduling can be challenging at this practice. Wait times for booking are lengthy, and securing a slot often requires considerable patience and persistence.
Parkway Medical Centre
Yvonne f.
I appreciate the exceptional service you provided, characterized by your professionalism, genuine care, and warm demeanor throughout our interaction.
Parkway Medical Centre
Margaret C.
I cannot speak highly enough of this practice and the outstanding support they've provided. The receptionist staff were delightful and welcoming, complemented by a compassionate team of doctors and..
Parkway Medical Centre
Barbara O.
The staff here are truly wonderful. Lisa, the nurse, is exceptional at her work. She's incredibly warm and consistently helps patients feel comfortable and relaxed during their visit.
Parkway Medical Centre
Sue C.
Outstanding physical therapy treatment and professional guidance
Parkway Medical Centre
maurice h.
During our phone consultation, the physician demonstrated exceptional professionalism, promptness, and a genuinely supportive demeanor.
Parkway Medical Centre
Martin B.
The staff exude warmth, empathy, and a can-do attitude that's truly refreshing. I'm thoroughly impressed by how expertly they've navigated my intricate health challenges. Absolutely outstanding!
Parkway Medical Centre
Jan B.
Compassionate medical attention and attentive service provided by the healthcare team.
Parkway Medical Centre
Kenneth P.
The physician skillfully addressed and treated the injury to my arm.
Parkway Medical Centre
alan b.
Solid workout routine that helps me stay on track and improve my skills. Nothing too intense, but definitely effective for maintaining consistency and progress.
Parkway Medical Centre
Jo W.