HW

Harriet W. 8 years ago • From Google

Rating

Average

Unhelpful Receptionist Made My Visit Frustrating

The medical practice operates with an absurd dual-reception setup where one receptionist will flatly decline assistance if you're not specifically assigned to 'her' doctor's patient list. This creates significant frustration because the division isn't immediately apparent upon arrival, especially since the practice shares space with another doctor's office, meaning many first-time visitors will be confused. In my recent experience, she even refused to provide basic directions to my appointment room. Despite this issue, the alternate receptionist and medical staff are entirely professional and cordial.

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