Clarence Medical Centre
Paul W. 7 years ago • From Google
Bad
Unhelpful receptionist nearly derails crucial medical care
My 18-month-old son has been battling recurring ear and throat infections, leading to multiple emergency room visits due to high fevers. We went to Clarence Medical Centre knowing he needed antibiotics. The doctor prescribed medication, but we struggled immensely to administer it. Despite our best efforts and mixing it with drinks, our son consistently spit it out. Even his nursery staff couldn't get him to take the medicine and advised us to return to the doctor. After consulting the NHS helpline, we were told to revisit the clinic. Typically, getting an appointment is challenging, so we arrived without one. When we explained the situation to the receptionist, she dismissively suggested mixing the medicine with various substances - something we'd already attempted. Her unhelpful attitude was infuriating. When I questioned her medical qualifications, she admitted she wasn't trained and briefly consulted a doctor. She returned, stating there was nothing they could do. Frustrated and shocked by her callous response, we demanded to see a physician directly. The doctor listened to our son's medical history and prescribed an alternative antibiotic that our child readily accepted. This receptionist, who lacks medical training and seemingly handles administrative tasks inconsistently, should not be providing medical advice. Based on other reviews, her interactions have been problematic, and action should be taken before her negligence potentially causes serious harm. "Shocking" doesn't even begin to describe the experience.
Impossible to schedule, these physicians are completely unhelpful and unavailable
Clarence Medical Centre
Bob H.
It breaks my heart to pen this review - having been a patient at the original Clarence House, and now Clarence Medical since my birth over seven decades ago. Getting an appointment with an actual GP..
Clarence Medical Centre
charles r.
Throughout my interactions with various staff members, I've experienced exceptional medical expertise, compassionate care, and seamless accessibility. Each encounter has been consistently..
Clarence Medical Centre
Ste G.
Regardless of the issue at hand, the team here is exceptional. I cannot express enough gratitude for their incredible support. They put in tremendous effort to deliver this service, and their..
Clarence Medical Centre
kurtis t.
Getting an early morning appointment is straightforward, but if you have a busy schedule, securing a timeslot becomes a nightmare. The waiting period stretches to around 2-3 weeks, which is..
Clarence Medical Centre
SP T.
I've never encountered any issues with this service. Their team seems to include some genuinely excellent employees, and I felt compelled to share my perspective after noticing the unfavorable..
Clarence Medical Centre
Jason S.
Absolutely dreadful experience! Spent nearly three-quarters of an hour waiting, and just as I was about to speak with someone, they abruptly disconnected the call. What a complete farce!
Clarence Medical Centre
Sean R.
I've been a patient at Clarence Medical Centre Rhyl for decades, and throughout this time, I've consistently experienced exceptional medical support from their entire healthcare team, including..
Clarence Medical Centre
TheJakeRichards1 T.
I'd give zero stars if possible. Utterly appalling. After enduring a month-long wait for a consultation regarding two critical health conditions, I was dismayed to learn they could only address one..
Clarence Medical Centre
NBC_magnetic N.
Every few months when I visit this medical practice, I consistently experience significant delays. Each appointment runs 30-40 minutes behind schedule, which is completely unacceptable. The entire..
Clarence Medical Centre
Helen P.
Completely shocked by the reception team who seem to believe they possess medical expertise. Today, they dismissed my 2-year-old son with a full-body rash, callously telling us to return tomorrow...
Clarence Medical Centre
Kate H.
Frustratingly slow service with extended waiting periods that test your patience. Every interaction seems to drag on forever, making even simple transactions feel like an eternity. The staff appears..
Clarence Medical Centre
Chris E.
Dr. Dobson stands out as an exceptional physician at CMC, providing top-notch medical care and expertise.
Clarence Medical Centre
Steve A.
The employees here are shockingly disrespectful, seemingly oblivious to the fact that customers might be facing challenges. They complained about having only 4 people in the shop for safety, yet..
Clarence Medical Centre
GARETH D.
Throughout my recent diabetes diagnosis, the healthcare professionals have been absolutely outstanding. The communication has been top-notch, and the online appointment scheduling system is..
Clarence Medical Centre
dan R.
Scheduling is a nightmare here. When I phoned early morning, I was number 29 on the waiting list and after half an hour, only reached number 18. The wait became unbearable, forcing me to hang..
Clarence Medical Centre
Sandra M.
Impossible to schedule a consultation, no matter how hard I try to reach them
Clarence Medical Centre
Phil W.
I've been a patient at this medical practice for more than three years, and I genuinely cannot comprehend the critical comments. People should understand that this is a community healthcare facility..
Clarence Medical Centre
Luni M.
No one seems interested in answering the phone. I wasted a quarter of an hour stuck as the "first caller" attempting to schedule an appointment. Why misrepresent their operating hours or fail to..
Clarence Medical Centre
Glynn D.
Relocated to Rhyl from Prestatyn recently and signed up with this service. I was thoroughly impressed - they conducted a comprehensive MOT and were incredibly attentive. The staff were remarkably..
Clarence Medical Centre
Emmie P.