Gillan House Surgery

The wait times to schedule an appointment are absolutely ridiculous, often requiring 30-40 minutes on hold, and appointments are typically pushed out 2-3 weeks in advance!!!!! During my most recent..

I spent nearly an hour waiting at the front of the phone line, only to have the call suddenly cut off without receiving any help whatsoever. The experience was incredibly unprofessional and deeply..

If you suspect a significant medical issue and the current healthcare providers aren't identifying it, seek an alternative professional opinion. These doctors seem completely incompetent. My..

This is utterly unacceptable by modern standards.

I must admit that my interactions with Manisha have consistently been unpleasant. She frequently becomes loud and aggressive, and I distinctly recall an incident two years ago when she yelled at me...

Dr Abi is an exceptional healthcare provider. Her approach is incredibly compassionate, consistently creating a sense of ease for me. When I was struggling with severe depression three years ago,..

This GP practice is absolutely terrible, forcing me to give a rock-bottom 1-star rating just to express my frustration. The front desk staff are completely unhelpful and incompetent. After my..

Transferred medical procedures and thoroughly satisfied with the care. Front desk personnel make every effort to accommodate urgent same-day consultations. The physicians demonstrate extensive..

Dr. TF, you are truly exceptional. I deeply appreciate your comforting support and compassionate guidance.

I once held this GP, Dr. Karthi, in high regard, but now I cannot find a single positive aspect. Phone calls invariably result in excruciating wait times, and if the notoriously discourteous..

I've been a patient at Gillan Hse for over a quarter-century. Throughout this time, I've consistently experienced top-notch care and service, particularly from Dr Khathi and Dr Fenn, who demonstrate..

The medical professionals at this practice have been excellent, but I'm deeply concerned about a recent interaction with the front desk staff. When seeking an appointment for my infant, the..

Dr. Fenn was a true lifesaver for my little one! Initially, at North Middlesex Hospital, they mistakenly diagnosed him with bronchitis, and his condition continued to deteriorate over the next few..

This medical practice is absolutely top-notch! Dr. Fenn and Dr. Karthi have been incredible for my entire family, and we've been loyal patients here for a considerable time. We wouldn't dream of..

I was truly amazed by this medical practice. Submitted an online consultation request for my daughter at 8am, and received a call from the receptionist by 9am scheduling a same-day appointment. The..

I'm thoroughly frustrated with the communication approach of this medical practice. Today, I wasted 20 minutes waiting on hold, only to reach the front of the queue and have no one pick up - and..

Truly exceptional medical care. This general practice makes me feel incredibly valued and supported, surpassing any healthcare provider I've encountered before.

Throughout the undoubtedly difficult period for NHS personnel, this medical practice has consistently provided excellent care for my family and me over many years. Dr. Karthi and Dr. Fenn are truly..

Longtime customer here. Their service quality has seriously deteriorated over the years. The front desk staff seem completely disengaged, treating calls like an inconvenience and rushing to end..

The front desk staff member was incredibly unhelpful. When I attempted to register with the medical practice and request a prescription renewal, she essentially dismissed me, advising me to remain..