Empingham Medical Centre

The level of ineptitude, lack of professionalism, and sheer indolence is truly remarkable. It's utterly mind-boggling that customers are supposed to shell out money for such a complete disaster. One..

The medical staff here are excellent, but securing an appointment is incredibly challenging. I just tried scheduling and found it impossible to get a non-emergency slot outside school hours for my..

Called the medical practice regarding an ear infection, and was dismissively told there were absolutely no doctor appointments available, with instructions to contact 111 or emergency services..

Every interaction here is consistently outstanding, with physicians who are personable and genuinely supportive across multiple medical areas. I consistently experience compassionate care and a..

Despite some negative feedback about communication, my three-year experience as a patient here has been predominantly positive. Admittedly, staff have occasionally been somewhat brusque, but..

I've been a patient at this medical practice for a couple of years now, and I have absolutely no complaints. The staff are incredibly impressive, consistently displaying the utmost professionalism,..

After my interaction with the medical practice's front desk staff, I found them condescending, invasive, and discourteous. Their demeanor completely lacks any semblance of empathy or compassion,..

Terrible customer service. The staff came across as extremely discourteous and completely unhelpful. This kind of treatment makes you want to avoid seeking medical care altogether, as you're made to..

A fantastic group of professionals who genuinely strive to excel. Friendly and welcoming staff. Scheduling can be challenging on occasion, but that's pretty standard for any medical practice!

An exceptionally skilled group of medical professionals, from physicians to nursing staff and administrative personnel. Considering their immense patient volume, we find absolutely no cause for..

Got exceptional service from Dr Eaves, who addressed my medical concern swiftly and professionally. I'm grateful for the prompt attention and hopeful that my health problem has been effectively..

I recently interacted with an extremely abrupt and discourteous front desk staff member. While I'll refrain from identifying her, I've previously experienced issues with her demeanor. She appears to..

The service here consistently impresses me, with compassionate and supportive personnel who truly go above and beyond. Working in public healthcare is challenging, but they handle it with remarkable..

Completely top-tier and expert care throughout the surgical procedure. The staff demonstrated exceptional skill and attentiveness from start to finish, making the entire experience smooth and..

Rarely does one find a medical professional who seamlessly blends outstanding clinical knowledge with authentic compassion, but Dr. Ince at Empingham Medical Surgery embodies this rare combination...

The receptionist has completely changed their policy, no longer permitting direct doctor appointment bookings. In late May, Dr Thorpe instructed me to schedule a follow-up in a month, but when I..

Despite the immense challenges facing the entire National Health Service, I consider myself fortunate to be a patient at this charming local medical practice. From the nursing staff to the..

I attempted to register as a new patient and received a follow-up call days later from an extremely irritated staff member. They harshly criticized me for incomplete registration paperwork - which I..

The scheduling process at this facility needs serious improvement. I arrived precisely at the time specified in my confirmation text, only to discover my actual appointment was much later. After..

Truly exceptional healthcare professionals across the board, from the front desk team to the medical personnel. We are deeply grateful for the outstanding care and support provided to my husband,..