JC

James C. one year ago • From Google

Rating

Poor

Unhelpful receptionist ruins walk in centre experience

I visited the walk-in centre and asked about a phone conversation I had earlier that day regarding a chest infection. The receptionist was incredibly rude and condescending, essentially instructing me to return home and wait for a callback. When I suggested waiting in the reception area since I was already present, she simply stared at me and repeated her previous directive. I explained that it would be more logical to be seen now that I was already there, but she just stood motionless, staring blankly at me.

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