Wellington Road Surgery

I encountered a problem with my prescription, originally sent by my GP to the pharmacy last week. I initially delayed pickup due to my late work hours, but upon arrival, they didn't have my..

The staff at the front desk are incredibly discourteous. When I requested a sick note, one employee claimed it takes 72 hours, while another insisted it must expire before I can obtain one. I've..

Unwelcoming front desk staff with a dismissive attitude and zero willingness to assist

I want to express my gratitude to the surgery for their consistently exceptional service. Specifically, I'd like to commend the staff member who assisted me with my prescription request while I was..

Outstanding customer support, with Dave providing exceptional assistance throughout my interaction.

Evaluating this medical practice is challenging because the general practitioners are excellent, but the reception team's poor demeanor significantly detracts from the overall experience. When..

The medical staff are compassionate and supportive, however, the clinic's parking area is extremely limited (as a pedestrian, I notice this), making it challenging to find a spot. Regrettably,..

A heartfelt thank you to the wonderful Receptionists, Nurses, and especially Dr Staite. My blood tests were completed efficiently, and I had a fantastic face-to-face consultation where Dr Staite..

A few of the front desk staff come across as uninterested and indifferent, and I've encountered more engaged physicians throughout my experiences. I understand this is a challenging period, but the..

Extremely courteous and prompt in service.

Signal's down once more, totally ridiculous. I can't ever manage to connect or make a call.

I recently relocated to the neighborhood and signed up with this medical practice a few days back. After scanning some of the existing reviews, I initially felt apprehensive. However, those concerns..

The surgical department is in complete disarray. I'm anticipating a three-week wait just to discuss with my GP why their medical evaluation is flawed, armed with blood test results and support from..

Used to be exceptional prior to the pandemic.

I was seeking a consultation with my general practitioner regarding my continuing hospitalization and recovery process. The blonde receptionist was extremely unhelpful. When I inquired about an..

I've consistently found the overall service satisfactory across different departments. However, I want to highlight an issue with scheduling and appointment management. The reception staff..

As someone who has typically enjoyed good health, I was taken aback by the challenges of securing a medical consultation. The morning appointment process is hindered by an exceptionally discourteous..

A top-notch medical practice with healthcare professionals and administrative staff who genuinely show compassion. Given the significant residential development in Newport, their patient load has..

Successful procedure with excellent results

I just received a phone call from a person named Scott regarding my complaint at this medical practice. I explained to him the difficulties in securing an appointment and the discourteous behavior..