ZI

Zafar I. one year ago • From Google

Rating

Bad

Unhelpful staff create unnecessary medical stress

I encountered a predicament requiring additional medication for an upcoming trip, but the surgery receptionist Hayle and repeat prescription staff Teresa were unhelpful and inflexible, insisting I must wait until one week prior to my departure. I was reluctant to follow their advice, given their prior history of misplacing my prescription requests. I have subsequently filed a complaint with the practice manager and requested a telephone consultation. Extremely unsatisfactory in their approach to patient care.

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