TS

Thomas S. 6 years ago • From Google

Rating

Bad

Unhelpful staff dismissed my serious health concerns

The front desk staff seem to believe they possess medical expertise. When I called earlier today seeking an urgent consultation for my Tonsilitis and potential antibiotic treatment, the receptionist completely disregarded my symptoms. Despite my tonsils being massively swollen, comparable to golf balls, and clearly displaying yellow pus and infection spots, they casually dismissed my condition as merely a simple sore throat. It's no surprise the National Health Service is in such dire straits when general practitioners appear more concerned with their personal income than providing genuine patient care!

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