CS

Connor S. 3 years ago • From Google

Rating

Bad

Unhelpful staff dismissed our concerns twice

This medical practice has failed my wife and me on two separate occasions. Initially, when my wife sought guidance about potential benefits, she was rudely dismissed as trying to exploit the government, despite both of us being employed and simply seeking information. The second incident involved their complete lack of care for my newborn son's eye condition. Dr. Warsop essentially told us to go to the hospital without even spending a few minutes examining him, even though we had already waited four hours. They casually diagnosed it as conjunctivitis, a diagnosis that could have been made in mere moments by the doctor. This practice is utterly incompetent and falls far below any acceptable standard of medical care. Their service has deteriorated dramatically, particularly since the Covid pandemic, to the point where they don't even merit a single star rating. They should seriously consider shutting down their practice given their appalling level of patient care.

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