Oaklands Health Centre
Enikő M. 2 years ago • From Google
Bad
Unhelpful staff made my sick child's visit terrible
We visited Oaklands today for an appointment. Fortunately, we're registered at Sun Lane Surgery, and their nurse happened to be at Oaklands. My 3-year-old son was extremely unwell, running a high fever. We received the prescription and went to Paydens, only to be informed they were out of the required medication. Returning to Oaklands, the nurse advised me to check other pharmacies and come back if unsuccessful, promising an alternative prescription. Ultimately, we had to return, but the blonde receptionist was completely unhelpful. She attempted to redirect us to Sun Lane Surgery, avoiding any further interaction with the nurse. I was there with my sick 3-year-old, following the nurse's previous instructions. Her attitude was appalling, and she seemed to imply I should be grateful for receiving medication for my son. It's ironic that they demand patient respect while displaying such disrespectful behavior themselves.
The conduct of this medical facility is absolutely disgraceful. During the previous year, they nearly caused my demise. I was consistently denied a consultation with a qualified physician regarding..
Oaklands Health Centre
Brian M.
Zero stars would be more appropriate here. The general practitioners might be competent, but navigating their system requires extraordinary patience and determination to overcome the numerous..
Oaklands Health Centre
Maxine M.
Repeatedly stuck on hold during phone calls, enduring 20-minute and 10-minute wait times without reaching anyone. Despite being first in line, I ultimately abandoned my attempt to get through. The..
Oaklands Health Centre
Jenny S.
Attempted to schedule a follow-up visit for my child a week ahead, but discovered their booking policy only allows same-day appointments, contradicting their website information. Tried calling for..
Oaklands Health Centre
E B.
Save yourself the hassle. They show zero commitment to patient care or accurately identifying medical conditions.
Oaklands Health Centre
Michael B.
I visited the flu vaccination session designed for individuals over 50 at the local centre, and I was thoroughly impressed by the staff's professionalism, clear communication, and seamless..
Oaklands Health Centre
Jamie P.
My mother is a patient at this practice and has multiple complex health conditions that demand careful management. It may sound like a stereotype, but the GP receptionists genuinely demonstrate a..
Oaklands Health Centre
Sallie P.
My spouse and I are battling covid, and this persistent cough just won't let up. We both visited the medical clinic with respiratory issues. My husband received antibiotics, while I was essentially..
Oaklands Health Centre
Mark W.
What purpose does this medical practice serve? Whenever I require their assistance, scheduling an appointment seems impossible. Calling at 8:30 am feels like playing a high-stakes game of chance...
Oaklands Health Centre
Jade M.
I've been registered with this medical practice for nearly six years now. Fortunately, I haven't required their services frequently, but whenever I've needed care, I've always been able to secure an..
Oaklands Health Centre
Sue H.
I've been a resident in this locality for a couple of years, and my interactions with the medical practice have consistently been excellent. Every nurse I've encountered has been highly competent in..
Oaklands Health Centre
Carole H.
Getting a booking here is an absolute nightmare. You're either left hanging on the line or perpetually rescheduled. What incredible "service" they provide. To even have a chance of speaking with..
Oaklands Health Centre
Isabel N.
I believe the critical feedback is overly severe. Having been a patient here for half a decade, I've encountered no significant issues. The appointment process is comparable to other sizeable..
Oaklands Health Centre
See O.
Completely worthless product with zero practical value or utility.
Oaklands Health Centre
Tia C.
I desperately required a consultation with a female physician. On 30/3, I was informed that the earliest available female doctor appointment was 7 weeks away, but a male doctor could see me on 11/4...
Oaklands Health Centre
Enikő M.
We visited Oaklands today for an appointment. Fortunately, we're registered at Sun Lane Surgery, and their nurse happened to be at Oaklands. My 3-year-old son was extremely unwell, running a high..
Oaklands Health Centre
RICHARD H.
Kudos to their immunization initiative. Incredibly well-coordinated with compassionate and supportive personnel. Absolutely nothing more could be desired. Heartfelt appreciation to everyone involved..
Oaklands Health Centre
Doreen S.
The booking process is absolutely terrible. I was instructed to call at 8:30, only to be stuck waiting in a seemingly endless queue. When I eventually connect, I'm informed that no appointments are..
Oaklands Health Centre
martin w.
I underwent a phone consultation with D Chandrakuma after submitting an e-consultation to modify my medication. The e-consultation detailed my reasons for wanting a change and specified a new..
Oaklands Health Centre
James W.
Completely worthless across the board. Steer clear of Oaklands if you're considering registering. Their reception staff provide incorrect guidance, securing a doctor's appointment is impossible,..
Oaklands Health Centre
Peter S.