Oaklands Health Centre
Enikő M. 2 years ago • From Google
Bad
Unhelpful staff made my sick child's visit terrible
We visited Oaklands today for an appointment. Fortunately, we're registered at Sun Lane Surgery, and their nurse happened to be at Oaklands. My 3-year-old son was extremely unwell, running a high fever. We received the prescription and went to Paydens, only to be informed they were out of the required medication. Returning to Oaklands, the nurse advised me to check other pharmacies and come back if unsuccessful, promising an alternative prescription. Ultimately, we had to return, but the blonde receptionist was completely unhelpful. She attempted to redirect us to Sun Lane Surgery, avoiding any further interaction with the nurse. I was there with my sick 3-year-old, following the nurse's previous instructions. Her attitude was appalling, and she seemed to imply I should be grateful for receiving medication for my son. It's ironic that they demand patient respect while displaying such disrespectful behavior themselves.
They're consistently responsive during critical situations, which is impressive given their high patient volume
Oaklands Health Centre
J B.
The vaccination center was incredibly efficient, with exceptional staff and volunteers who made the entire process seamless. I was in and out in no time, and the organization was top-notch. Kudos to..
Oaklands Health Centre
Matt B.
Smooth experience upon arrival, but the reservation process could definitely use some modernization and improvement.
Oaklands Health Centre
Linda D.
Second Covid Vaccination... swift and smooth process... delightful, welcoming personnel... didn't even notice the injection! Quite pleased about that!... They were excellent... Thanks, Oaklands
Oaklands Health Centre
Anne G.
I want to express my deepest gratitude to the Oakland team for their exceptional compassion and dedication during my Mother's final days. Their unwavering support and genuine kindness made an..
Oaklands Health Centre
katherine w.
Extremely condescending front desk staff. Hoping this was just a temporary lapse in professionalism. Delayed medication refills, absent physicians. Deeply relieved this isn't my regular medical..
Oaklands Health Centre
See O.
Completely worthless product with zero practical value or utility.
Oaklands Health Centre
Ian H.
On a Thursday around mid-morning, I encountered a woman who had just left this medical facility. Her leg was injured, complicated by an abscess and significant spinal issues. She had gone to great..
Oaklands Health Centre
David J.
Extremely disappointing customer service experience
Oaklands Health Centre
Mandy S.
Top-notch Global Positioning System device. Performs flawlessly in every scenario I've tested. Crystal clear navigation, incredibly accurate location tracking, and super user-friendly interface. The..
Oaklands Health Centre
Coda 7.
Deplorable. A shockingly careless and dismissive approach to patient care that verges on medical misconduct. The lack of human compassion demonstrated here is utterly reprehensible. Seeking..
Oaklands Health Centre
Carole H.
Getting a booking here is an absolute nightmare. You're either left hanging on the line or perpetually rescheduled. What incredible "service" they provide. To even have a chance of speaking with..
Oaklands Health Centre
Sarah-Jane M.
I spent two days attempting to contact the clinic by phone to schedule an appointment for my dementia-afflicted elderly father. On the 14th of May, I finally got through, requesting an after-work..
Oaklands Health Centre
Sadie D.
I can't understand the negative feedback because my interactions have consistently been great! Scheduling appointments is never a problem, and the care my kids and I receive is quite satisfactory...
Oaklands Health Centre
Sue H.
I've been a resident in this locality for a couple of years, and my interactions with the medical practice have consistently been excellent. Every nurse I've encountered has been highly competent in..
Oaklands Health Centre
Tia C.
I desperately required a consultation with a female physician. On 30/3, I was informed that the earliest available female doctor appointment was 7 weeks away, but a male doctor could see me on 11/4...
Oaklands Health Centre
Kathy V.
I am incredibly grateful for this surgical team, with Dr Bala standing out as exceptionally supportive. My sincere appreciation goes to everyone involved.
Oaklands Health Centre
Mark W.
What purpose does this medical practice serve? Whenever I require their assistance, scheduling an appointment seems impossible. Calling at 8:30 am feels like playing a high-stakes game of chance...
Oaklands Health Centre
Lisa C.
This surgical service is an absolute nightmare. I attempted to schedule a consultation online due to no available appointments, but my request was completely ignored. Their level of service is..
Oaklands Health Centre
Jonathan B.
It's absolutely terrible. Zero consideration or professionalism whatsoever. The level of incompetence is truly mind-boggling. From the very first interaction, there's a complete disregard for..
Oaklands Health Centre
Scarlett H.