St Andrews Medical Practice

Visited the pharmacy to receive a vaccination. The service was very well organised and quick.

I had a very negative experience today. My teenage daughter attended an appointment to request a repeat prescription. During the consultation, she felt pressured to accept an alternative medication..

If I could give a lower rating I would. Since relocating to this area, my experience has been consistently poor from beginning to end. I required medication collection but found the practice closed..

Everything has been progressing positively with this practice so far. The responses have been timely and the medication support has been helpful.

This practice has become disappointing. I have been attempting to get an appointment with a doctor for over three months, though nurse consultations are available. My last visit with a clinician was..

It is very difficult to secure an appointment at this practice. The reception team can sometimes seem unwelcoming and slow to process requests, though some staff members are more helpful than..

Disappointing experience at this surgery. I attempted to book an appointment on three separate occasions but was unsuccessful. The online booking system did not work for me, so I called to request a..

Not a worthwhile use of my time

I don't normally leave reviews, but I recently attended for a blood test and while there are many capable staff members who perform this procedure, I encountered a particularly skilled phlebotomist..

I felt my privacy was not adequately protected during my visit, which caused me significant concern. This is a serious matter that affects patient safety and trust in healthcare services. I was..

I am writing to formally raise a complaint about the treatment I received during my recent visit. I arrived slightly late for my appointment due to time spent waiting to check in. Despite being..

Consistently supportive and accommodating.

Can't give half a star, so 1 will have to do. My partner has a complex medical condition requiring ongoing specialist attention and multiple investigations. The previous clinician was genuinely..

I have been attending this practice for quite some time and believe that the team does an excellent job despite the challenging circumstances they face.

All members of staff, regardless of workload, demonstrate courtesy and willingness to assist. It took some adjustment to become accustomed to the revised approach for receiving care during the..

I have registered with numerous medical centres across different parts of England throughout my life. The standard of professional knowledge and compassionate care provided at this practice has been..

It is difficult to adequately express my disappointment with this experience. I was unable to obtain an appointment with a GP and felt that my concerns were not taken seriously by the healthcare..

I am very dissatisfied with the treatment I have received at this GP practice. I was informed that I could not obtain a prescription for inhalers that had been prescribed to me by my hospital..

I have found only one clinician at this practice to be satisfactory based on my visits. A previous appointment involved a clinician printing off another patient's medical records and handing them to..

What an excellent service. Special praise to the staff member who demonstrated genuine kindness and compassion—I felt remarkably at ease during my recent appointment thanks to their support...