SP

Sheila P. 3 years ago • From Google

Rating

Average

Unhelpful wait for stitch removal

I underwent a minor medical intervention at Kings Mill on December 8th and was advised to have my stitches removed after 7 days, which would be December 15th. When I contacted the surgery to schedule an appointment with any available medical professional, I was informed that no appointments were open until December 19th - a full 11 days post-procedure! The receptionist showed no inclination to assist me further, so I reached out to Ripley hospital, who immediately offered me flexibility in choosing my preferred date and time - a stark contrast in customer service!

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