The Allendale Road Surgery

Unacceptable treatment of a vulnerable individual seeking assistance. A customer with mental challenges reached out on November 27th, and upon my follow-up call on December 12th, staff refused to..

NO IN-PERSON CONSULTATIONS WHATSOEVER. COMPLETELY UNACCEPTABLE MEDICAL PROFESSIONALS.

Every single time I attempt to contact them, they consistently claim no scheduling slots are open.

The medical staff demonstrate a shocking level of incompetence and disregard. Repeatedly, I had to contact them about my prescription, and each time they promised completion, only to claim the next..

The personnel here are consistently welcoming and supportive, and whenever I've encountered an issue, they've responded promptly and effectively.

Steer clear of contacting this establishment. I was left on hold as caller number 1 for 40 minutes and ended up waiting over an hour without any resolution.

I deeply appreciate the NHS and its vital role, but this particular GP practice desperately needs significant reforms. Securing a medical appointment is incredibly challenging, even when my family..

It is understandable that the doctors are extremely busy and that it is very difficult for patients to get appointments with them. As I had a swelling on my hand, I approached my local chemist to..

Compelled to provide a single star, though truly they merit zero. The medical professionals are commendable and warrant a far more favorable rating, but they are utterly undermined by the..

Welcoming environment with a pleasant team. Enjoyable atmosphere and helpful personnel.

Over two decades as a patient at Allendale surgery, I want to commend Cheryl, the phlebotomist, for her exceptional service. Even with limited staffing, she accommodated me for a comprehensive blood..

Absolutely terrible medical practice. Incompetent doctors, unhelpful staff, and a complete lack of professional care. I would never recommend this clinic to anyone seeking quality healthcare. Their..

Subpar medical practice service. I've discovered alarming inaccuracies in the administrative documentation at this general practice. These errors have contributed to a significant clinical..

Extremely unmotivated and incompetent employees. The telephone nurse claimed, "We lack a competent professional to administer your injection" This facility deserves to be shut down permanently 👎👎👎

I've been a patient at Allendale Road Surgery for more than a decade, and I can confidently say it's an exceptional medical practice. The staff members are consistently warm and welcoming, always..

I am incredibly grateful to Dr. Sami Mirza for his exceptional care and support!

If I could rate this place lower than zero, I would. It's nearly impossible to secure an appointment. Initially, they tell you to call at 8am for same-day scheduling, but then claim all slots are..

Extremely unmotivated employees and absolutely dreadful service encounter

I've encountered significant difficulties with both scheduling appointments and accessing medical care, leading to a frustrating overall experience.