Quayside Medical Practice
JH
Julie H. 3 years ago • From Google
Bad
During my in-person consultation, the physician ordered additional blood work and indicated she would handle the prescription without further discussion. Once the test results arrived, the receptionist called, stating the doctor wanted to speak with me. I reminded them that the doctor had previously committed to directly issuing a prescription. The receptionist countered that the doctor wished to review my treatment choices. I scheduled a phone consultation. After nearly two weeks of anxiety, convinced the blood test had uncovered something significant, I finally spoke with the doctor, who prescribed exactly the same medication she had originally mentioned weeks earlier. Absolutely nothing needed to be discussed. This was a complete misuse of both my and the doctor's time. Another patient could have utilized that appointment slot more productively.
Stephanie S.