MF

Mandy F. one year ago • From Google

Rating

Bad

Unprofessional care and dismissive staff at surgery

I regrettably cannot endorse this medical practice. Following my hand surgery, a Nurse only partially removed my stitches, and my courteous follow-up emails went completely unacknowledged. Their Facebook Page contained disparaging remarks about patients. Despite having intricate health challenges, a GP during a telephone consultation dismissively told me I "overthink things" and suggested I merely had a "standard viral infection." The staff demonstrate a clear divisive approach towards patients, seemingly lacking respect and failing to deliver the high-quality care outlined in N.I.C.E Guidelines.

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