Child and Family Health Centre
Tamara N. 3 years ago • From Google
Bad
Unprofessional care leads to medical frustration
Honestly, I'm let down. For two years, I've been making calls just to secure a phone consultation, yet I've never been referred to a specialist. I ended up in the emergency room with a tumor. Initially, they attributed my symptoms to thyroid issues and prescribed thyroid treatment, but in reality, my symptoms were far more complex. I've only just undergone blood tests. In five years, I've never had another comprehensive analysis. When I reported bleeding, they seemingly disregarded my call. Let me illustrate: Imagine wanting a professional hair coloring, but instead, the receptionist suggests you do it yourself with a product that causes adverse reactions. You call back, and they recommend another product without directing you to a professional. This is the frustration when something is wrong with you - you need someone knowledgeable who understands your exact needs. Instead, the GP prescribes standard medication, and after two years, you're back at square one. Each phone call involves a different doctor who appears to have no record of your previous discussions, making you feel like you're starting from scratch every time. I'm sorry, but I expected more compassion from professionals who have taken an oath to care for patients.
This medical practice has hit rock bottom and is absolutely unbearable. I'm eagerly looking forward to finding another healthcare provider. Attempting to schedule an appointment means enduring an..
Child and Family Health Centre
Rudolf E.
Terrible establishment! Stay away at all costs! Zero customer service, extremely discourteous staff!!!
Child and Family Health Centre
Derry D.
Without a doubt, this health centre represents the most abysmal medical facility I've ever been unfortunate enough to encounter. Securing an appointment is an exercise in futility, and their phone..
Child and Family Health Centre
Your M.
It seems the front desk staff are preoccupied with card games, as they've been completely unresponsive for 72 hours, leaving me hanging while I'm stuck in isolation without any communication.
Child and Family Health Centre
Aditi R.
Extremely let down by the service quality. Serious issues need to be addressed and investigated. The staff demonstrate incompetence, and the overall service standard is unacceptably low. Significant..
Child and Family Health Centre
Monique P.
Customer service is absolutely non-existent here! Every single attempt to reach someone goes unanswered, and they never even bother to return my calls!!!!!
Child and Family Health Centre
Hannat_ _.
This GP practice has been exceptional - scheduling appointments is straightforward, and their communication is seamless and hassle-free.
Child and Family Health Centre
Eman W.
The front desk personnel at this medical facility are incredibly discourteous. I absolutely cannot recommend this surgery center. Their staff demonstrates zero empathy for patients experiencing..
Child and Family Health Centre
Alin S.
A single star speaks volumes about my disappointment.
Child and Family Health Centre
Muhammad H.
This healthcare facility offers a comprehensive range of National Health Service and medical provisions for the surrounding area, encompassing general practice, hearing services, community dental..
Child and Family Health Centre
Valeska V.
I've had terrible experiences with this general practitioner's office. Scheduling an appointment seems impossible, and their phone response is incredibly slow. When you attempt to request a call..
Child and Family Health Centre
Abigail C.
Noora demonstrated exceptional professionalism, courtesy, and attentiveness. I am thoroughly satisfied with the service, and Dr. Ahmed offered invaluable guidance!
Child and Family Health Centre
Marina M.
Absolutely abysmal service! The employees are utterly incompetent. I was forced to visit their location three separate times just to schedule a simple appointment because they couldn't figure out..
Child and Family Health Centre
Gias I.
I would assign this GP a rating well below zero if possible. They show absolutely no concern for patients' well-being. Even if you're on the brink of death, they remain indifferent. Attempting to..
Child and Family Health Centre
E G.
Every interaction with the front desk staff has been consistently unpleasant. Their attitude is extremely discourteous and unprofessional. I'm perplexed about their hiring criteria, as their conduct..
Child and Family Health Centre
Anand R.
Getting an appointment for my daughter with the therapist was already a challenging process, and then on the scheduled day, they cancel and suggest a phone consultation. During the call, they..
Child and Family Health Centre
Nino 1.
Absolutely the most terrible general practice clinic. While the physicians are competent, the front desk staff are completely incompetent. They consistently fail to answer phone calls, making it..
Child and Family Health Centre
Mosharof H.
I'm bewildered by the unprofessional attitude of the front desk staff. Their service is absolutely deplorable. I merely sought some basic directional guidance, and yet the receptionist became..
Child and Family Health Centre
Luka O.
Why does this dreadful medical practice even exist? Everyone should stop visiting because until we collectively switch GP practices, this centre will remain operational with its abysmal service......
Child and Family Health Centre
LunmZy L.
Received prompt service with friendly and accommodating front desk personnel who were extremely courteous
Child and Family Health Centre
Recho S.